AI agents for technology
and software companies.
The funnel has volume and the team cannot answer everything the same day. Labs designs the agent on your acquisition, activation and support flow, connected to the systems the team already uses.
You do not lose the deal on price. You lose it on response time.
Trials, forms, chat and email come in all day, and the sales team chooses where to look. Meanwhile the new client waits for activation and support answers the same question for the tenth time.
- Trials, forms and chat come in all day, and the team chooses where to look.
- The new client waits for activation while the implementation team's calendar stays full.
- Churn shows up at renewal, not months earlier when there was still time to act.
- Product decides the roadmap by who shouted loudest, because each request's weight is nowhere to be found.
AI agents for every area
of your product.
Hendu connects the systems and channels your company already uses and keeps the operation's context: what was agreed, with whom, and what is still missing. The agents work on top of that layer, each one as the right arm of an area. You step in to approve.
Marketing answers for pipeline, and finally has the proof.
In software the volume lies. Sign-ups are cheap and paying accounts are rare. Hendu ties channel, product and CRM into the same layer, so the agent answers whoever arrives in minutes and hands back the path from every campaign to the active account.
- Answers site, chat, WhatsApp and email in the same minute, with the company enriched.
- Tells the curious from the account with a profile, by your criteria, and logs why.
- Campaign attribution all the way to revenue, with product usage beside it.
The same team,
operating at another level.
This is not about your team working harder. Chasing, checking, handing over, remembering: that work, the one that eats their day today, starts happening on its own, following your rule and under your eye.
Efficiency
What took a day starts taking an afternoon. Not because someone ran faster, but because the step that jammed everything stopped existing.
Productivity
People go back to the work that needs people: deciding, negotiating, solving the hard case. The rest arrives finished, waiting to be reviewed.
Cost
Growing stops meaning hiring in the same proportion. The operation absorbs more volume on the structure it already has.
Margin
Less rework, fewer forgotten commitments, fewer missed deadlines. That is margin that was already yours and was leaking on the way.
Scale
What works in one team is repeated in the others the following week, because the rule is written down, not held in one person’s head.
Seven days.
One process, live.
Not a six-month project. One process at a time. And you see the first one working before you decide on the second.
We map the rule
We sit with the people who do the work: the exceptions, the limits, who decides what.
We build
The agent is built in your vocabulary, on the systems the company already uses.
It goes live
It runs on real work, supervised, and is adjusted in use before it leaves our hands.
It expands
With the first one running, the second costs less: context and governance already exist.
AI is already in your company.
The work has not changed.
Someone on your team opened ChatGPT today. It helped write an email, summarise a document. But the payment nobody chased, the deadline nobody checked and Friday's report are still done by hand, exactly as before. It is worth understanding why. That is what the Labs fixes.
Ask an off-the-shelf AI tool for a payment reminder and it writes a flawless email in ten seconds. But it does not know how much that client owes, what was agreed with them last week, whether your finance team already chased them yesterday, or that your company never chases before five days overdue. You are the one who knows all that. So you type in the context, read what comes back, fix what is wrong. And you end up spending nearly as long as writing it yourself. The real work was never writing the email. It is knowing what has to be in it.
This is where the agents live.
You approve, they do the rest.
The agent the Labs builds does not live in a separate window. It comes into this screen, alongside the rest of your team’s work: this is where it shows what it did, what it proposes and what is waiting on your go-ahead.
Sector not listed?
The conversation starts from your process.
Half an hour to find where it hurts in your operation, and a picture of what AI changes in it. If it makes sense, the first agent is live in seven days.